SuperOffice incident
DNS issues from parts of Sweden. Availability affected for some users.
Resolved after 1 day 1 hour, affecting Support Portal and Login services and 1 more, on March 5, 2025.
Several ISPs are keeping this issue open, but many users have found a workaround to access SuperOffice websites. We will continue monitoring the situation and will provide updates as they become available.
Affected components
Update timeline
- investigating Mar 05, 2025, 09:51 AM UTC
We are currently investigating this issue.
- identified Mar 05, 2025, 09:58 AM UTC
We are actively working with ISPs to resolve the current issues We also encourage our customers to contact their ISPs, as this appears to be an ISP-specific issue. Our investigation shows that superoffice.com domains can be resolved using Google or Cloudflare DNS resolvers, such as 1.1.1.1 and 8.8.8.8.
- monitoring Mar 05, 2025, 01:04 PM UTC
Several ISPs are keeping this issue open, but many users have found a workaround to access SuperOffice websites. We will continue monitoring the situation and will provide updates as they become available.
- resolved Mar 06, 2025, 11:18 AM UTC
This incident has been resolved.
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