Emails marked Done reappearing in the Inbox

Update timeline

1. investigating Jul 06, 2026, 04:45 PM UTC

   We're investigating reports that some emails marked as Done are reappearing in the Inbox on the Superhuman desktop app. This seems to affect only Outlook/Microsoft accounts. We're actively looking into it and will share an update shortly.

2. identified Jul 06, 2026, 06:56 PM UTC

   We're aware of an issue where some emails marked as Done are reappearing in the Inbox on the Superhuman desktop app, affecting Outlook accounts. We have identified the cause and are working on a fix. Emails that were already marked Done will correct themselves automatically once the update reaches your app. We'll post another update here as we begin to monitor the fix.

3. monitoring Jul 06, 2026, 07:40 PM UTC

   We've rolled out a fix and are now monitoring the results. Emails that were already marked Done will correct themselves automatically once the update reaches your app. We'll post another update once we've confirmed the issue is fully resolved.

4. resolved Jul 06, 2026, 10:23 PM UTC

   This issue has been resolved. Emails marked as Done are no longer reappearing in the Inbox, and any previously affected emails will correct themselves automatically once your app updates to the latest version. Thank you for your patience.