Supercut incident

Downtime identified

Resolved after 34 minutes, on September 3, 2025.

monitoring Sep 03, 2025, 03:55 PM UTC

The recent service downtime was the result of a problematic migration that caused a lock-up in one of our AWS clusters. The issue was identified promptly, and corrective actions were taken to restore full system functionality. We are conducting a thorough review of our migration and deployment processes to prevent similar incidents in the future..

Started
Sep 03, 2025, 03:03 PM UTC
Resolved
Sep 03, 2025, 03:37 PM UTC
Duration
34m
Detected by Pingoru
Sep 03, 2025, 03:03 PM UTC

Update timeline

  1. investigating Sep 03, 2025, 03:03 PM UTC

    We are currently investigating this incident..

  2. resolved Sep 03, 2025, 03:37 PM UTC

    This incident has been resolved..

  3. monitoring Sep 03, 2025, 03:55 PM UTC

    The recent service downtime was the result of a problematic migration that caused a lock-up in one of our AWS clusters. The issue was identified promptly, and corrective actions were taken to restore full system functionality. We are conducting a thorough review of our migration and deployment processes to prevent similar incidents in the future..

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