Supabase incident

Error spikes in one of the ap-northeast-2 Supavisor clusters

Resolved after 3 hours 49 minutes, on August 24, 2026.

monitoring Aug 24, 2026, 09:13 AM UTC

We have applied a fix and are monitoring for full resolution. Errors have ceased in the last minutes and all connections are back to healthy.

Started
Aug 24, 2026, 06:02 AM UTC
Resolved
Aug 24, 2026, 09:51 AM UTC
Duration
3h 49m
Detected by Pingoru
Aug 24, 2026, 06:02 AM UTC

Update timeline

  1. investigating Aug 24, 2026, 06:02 AM UTC

    We are investigating error spikes in the ap-northeast-2 Supavisor clusters. Users reported failures in connecting to postgres via Supavisor with the error: ClientHandler: (ECHECKOUTTIMEOUT) unable to check out connection from the pool after 15000ms in Transaction mode.

  2. investigating Aug 24, 2026, 07:07 AM UTC

    We are continuing to investigate the errors in ap-northeast-2 Supavisor clusters.

  3. monitoring Aug 24, 2026, 09:13 AM UTC

    We have applied a fix and are monitoring for full resolution. Errors have ceased in the last minutes and all connections are back to healthy.

  4. resolved Aug 24, 2026, 09:51 AM UTC

    The issue has been resolved.

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