Resolved after 58 minutes, affecting API Gateway and Database, on July 31, 2026.
The upstream DNS provider has implemented a fix and is monitoring the results. We are seeing signs of recovery; we will continue to monitor the situation and will provide further updates as more information becomes available.
Affected components
Update timeline
- investigating Jul 31, 2026, 12:27 PM UTC
We're investigating issues updating DNS records for newly created, unpaused, or updated databases.
- identified Jul 31, 2026, 12:41 PM UTC
We have identified that the issue is with an upstream DNS provider, causing DNS creation delays for newly created, unpaused, or updated databases. Our team is actively monitoring the situation and will provide further updates as more information becomes available.
- monitoring Jul 31, 2026, 12:55 PM UTC
The upstream DNS provider has implemented a fix and is monitoring the results. We are seeing signs of recovery; we will continue to monitor the situation and will provide further updates as more information becomes available.
- resolved Jul 31, 2026, 01:26 PM UTC
The incident has been resolved.
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