Resolved after 1 hour 6 minutes, affecting Realtime, on January 14, 2026.
We've confirmed that the elevated 5xx errors and high response times were isolated to the ap-southeast-1 region. Other regions remained healthy throughout the incident. Dashboards showed a sharp spike in 5xx errors and response times for ap-southeast-1, with metrics rapidly recovering after remediation steps. For more details, see the realtime-service combined dashboard. The incident was the result of a resource constraint. We have added the required resources and will take this into account in our future planning. We're continuing to monitor system health to confirm stability.
Affected components
Update timeline
- investigating Jan 14, 2026, 09:01 AM UTC
We're currently investigating increased error rates across all regions
- monitoring Jan 14, 2026, 09:35 AM UTC
The performance of the impacted components has improved.
- monitoring Jan 14, 2026, 09:59 AM UTC
We are continuing to monitor for any further issues.
- resolved Jan 14, 2026, 10:07 AM UTC
We've confirmed that the elevated 5xx errors and high response times were isolated to the ap-southeast-1 region. Other regions remained healthy throughout the incident. Dashboards showed a sharp spike in 5xx errors and response times for ap-southeast-1, with metrics rapidly recovering after remediation steps. For more details, see the realtime-service combined dashboard. The incident was the result of a resource constraint. We have added the required resources and will take this into account in our future planning. We're continuing to monitor system health to confirm stability.
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