Resolved after 1 day, affecting Storage, on September 23, 2026.
Storage is now operating normally. We apologise for the disruption. Hardening measures are being put in place to prevent recurrence and will be communicated upon completion.
Affected components
Update timeline
- investigating Sep 23, 2026, 09:31 AM UTC
We have identified an issue with Storage for projects are restoring from backups. Users may experience increased 500 errors. We are working to identify the root cause and will notify for any progress as soon as we have an update
- monitoring Sep 23, 2026, 10:20 AM UTC
A fix has been implemented for the affected tenants and we are monitoring the results. We will continue to monitor the situation and will provide further updates as more information becomes available.
- resolved Sep 24, 2026, 10:01 AM UTC
Storage is now operating normally. We apologise for the disruption. Hardening measures are being put in place to prevent recurrence and will be communicated upon completion.
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