Sunshine 811 incident

All Deployments: Duo Phone Call Authentication Failure for India Region

Resolved after 3 hours 12 minutes, on June 11, 2025.

investigating Jun 11, 2025, 09:21 AM UTC

[Comment from Opsgenie]System noted: "Statuspage incident status [INVESTIGATING] has changed as [RESOLVED]. Statuspage incident message [We are currently investigating an issue causing phone call authentication failures In India on all our deployments and are working to correct the issue as soon as possible. Please check back here or subscribe to updates for any changes.] has changed as [The issue affecting Phone call delivery to the India region has been resolved. Services are now fully operational.]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. " on alert: "All Deployments: Duo Phone Call Authentication Failure for India Region"

Started: Jun 11, 2025, 08:33 AM UTC
Resolved: Jun 11, 2025, 11:45 AM UTC
Duration: 3h 12m
Detected by Pingoru: Jun 11, 2025, 08:33 AM UTC

Update timeline

investigating Jun 11, 2025, 08:33 AM UTC

We are currently investigating an issue causing phone call authentication failures In India on all our deployments and are working to correct the issue as soon as possible. Please check back here or subscribe to updates for any changes.
investigating Jun 11, 2025, 09:21 AM UTC

[Comment from Opsgenie]System noted: "Statuspage incident status [INVESTIGATING] has changed as [RESOLVED]. Statuspage incident message [We are currently investigating an issue causing phone call authentication failures In India on all our deployments and are working to correct the issue as soon as possible. Please check back here or subscribe to updates for any changes.] has changed as [The issue affecting Phone call delivery to the India region has been resolved. Services are now fully operational.]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. " on alert: "All Deployments: Duo Phone Call Authentication Failure for India Region"
resolved Jun 11, 2025, 11:45 AM UTC

This incident has been resolved.

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