Sunshine 811 incident

Intermittent 500 errors

Resolved after 3 hours 33 minutes, on July 9, 2025.

investigating Jul 09, 2025, 05:22 PM UTC

[Comment from Opsgenie]System noted: "Statuspage incident status [MONITORING] has changed as [RESOLVED]. Statuspage incident message [We are continuing to monitor for any further issues.] has changed as [This incident has been resolved.]. Statuspage incident component [Domains] status [partial_outage] has changed as [operational]. Statuspage incident component [Accounts & Billing] status [partial_outage] has changed as [operational]. " on alert: "Intermittent 500 errors"

Started
Jul 09, 2025, 04:16 PM UTC
Resolved
Jul 09, 2025, 07:49 PM UTC
Duration
3h 33m
Detected by Pingoru
Jul 09, 2025, 04:16 PM UTC

Update timeline

  1. investigating Jul 09, 2025, 04:16 PM UTC

    We’re investigating issues with intermittent errors and subscription access.

  2. investigating Jul 09, 2025, 04:30 PM UTC

    [Comment from Opsgenie]System noted: "Statuspage incident status [INVESTIGATING] has changed as [MONITORING]. Statuspage incident message [We’re investigating issues with intermittent errors and subscription access.] has changed as [A fix has been implemented and we are monitoring the results.]. " on alert: "Intermittent 500 errors"

  3. investigating Jul 09, 2025, 05:22 PM UTC

    [Comment from Opsgenie]System noted: "Statuspage incident message [A fix has been implemented and we are monitoring the results.] has changed as [We are continuing to monitor for any further issues.]. " on alert: "Intermittent 500 errors"

  4. investigating Jul 09, 2025, 05:22 PM UTC

    [Comment from Opsgenie]System noted: "Statuspage incident status [MONITORING] has changed as [RESOLVED]. Statuspage incident message [We are continuing to monitor for any further issues.] has changed as [This incident has been resolved.]. Statuspage incident component [Domains] status [partial_outage] has changed as [operational]. Statuspage incident component [Accounts & Billing] status [partial_outage] has changed as [operational]. " on alert: "Intermittent 500 errors"

  5. resolved Jul 09, 2025, 07:49 PM UTC

    This incident has been resolved.

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