Resolved after 3 hours 49 minutes, on August 26, 2025.
[Comment from Opsgenie]System noted: "Statuspage incident status [IDENTIFIED] has changed as [MONITORING]. Statuspage incident message [We have detected the issue affecting SMS delivery to phone numbers using T-Mobile Services in the US. Please feel free to check back here or subscribe to updates for the latest information regarding any changes or resolutions.] has changed as [We are starting to see recovery post the fix implemented by our service provider for the issue affecting SMS delivery to phone numbers using T-Mobile Services in the US. Please feel free to check back here or subscribe to updates for the latest information regarding any changes or resolutions.]. " on alert: "T-Mobile Services SMS Delivery Issue"
Update timeline
- investigating Aug 26, 2025, 06:29 AM UTC
We are currently investigating an issue affecting SMS delivery to phone numbers using T-Mobile Services in the US. Please feel free to check back here or subscribe to updates for the latest information regarding any changes or resolutions.
- investigating Aug 26, 2025, 08:02 AM UTC
[Comment from Opsgenie]System noted: "Statuspage incident status [INVESTIGATING] has changed as [IDENTIFIED]. Statuspage incident message [We are currently investigating an issue affecting SMS delivery to phone numbers using T-Mobile Services in the US. Please feel free to check back here or subscribe to updates for the latest information regarding any changes or resolutions.] has changed as [We have detected the issue affecting SMS delivery to phone numbers using T-Mobile Services in the US. Please feel free to check back here or subscribe to updates for the latest information regarding any changes or resolutions.]. " on alert: "T-Mobile Services SMS Delivery Issue"
- investigating Aug 26, 2025, 08:14 AM UTC
[Comment from Opsgenie]System noted: "Statuspage incident status [IDENTIFIED] has changed as [MONITORING]. Statuspage incident message [We have detected the issue affecting SMS delivery to phone numbers using T-Mobile Services in the US. Please feel free to check back here or subscribe to updates for the latest information regarding any changes or resolutions.] has changed as [We are starting to see recovery post the fix implemented by our service provider for the issue affecting SMS delivery to phone numbers using T-Mobile Services in the US. Please feel free to check back here or subscribe to updates for the latest information regarding any changes or resolutions.]. " on alert: "T-Mobile Services SMS Delivery Issue"
- resolved Aug 26, 2025, 10:18 AM UTC
This incident has been resolved.
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