SumUp incident
[Latin America] We are investigating an issue with SMS and Emails related to Sign Ups and Sign Ins
Minor Vendor's status page →
Resolved after 1 hour 15 minutes, affecting Logins, on February 5, 2026.
The issue has been fixed and we’re confident it’s resolved Issues with Signup SMS and Emails have been resolved.
Affected components
Logins
Update timeline
- investigating Feb 05, 2026, 04:12 PM UTC
An issue has been identified, we’re looking into it We are investigating an issue with sending SMS and Emails related to Sign Ups. Merchants might experience trouble signing up for an account.
- resolved Feb 05, 2026, 05:27 PM UTC
The issue has been fixed and we’re confident it’s resolved Issues with Signup SMS and Emails have been resolved.
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