SumUp incident

[Europe] Business Account issues in Europe

Resolved after 10 hours 5 minutes, on March 3, 2026.

identified Mar 04, 2026, 06:55 AM UTC

An issue has been identified, we’re looking into it Some users in Europe might be experiencing an issue with SumUp Business Account functionality. Our engineering team is working to fix it right now. You can find up-to-date information here on our status page "status page": https://status.sumup.com.

Started
Mar 03, 2026, 09:34 PM UTC
Resolved
Mar 04, 2026, 07:40 AM UTC
Duration
10h 5m
Detected by Pingoru
Mar 03, 2026, 09:34 PM UTC

Update timeline

  1. investigating Mar 03, 2026, 09:34 PM UTC

    An issue has been identified, we’re looking into it There’s currently an issue with some SumUp Business Account in Europe. Our engineering team is working to fix it right now. You can find up-to-date information here on our status page "status page": https://status.sumup.com.

  2. identified Mar 04, 2026, 06:55 AM UTC

    An issue has been identified, we’re looking into it Some users in Europe might be experiencing an issue with SumUp Business Account functionality. Our engineering team is working to fix it right now. You can find up-to-date information here on our status page "status page": https://status.sumup.com.

  3. resolved Mar 04, 2026, 07:40 AM UTC

    Business Account onboarding issues in Europe have now been resolved.

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