SumUp incident

[Australia] We have ongoing issue with online payments that has limited impact

Resolved after 4 hours 8 minutes, affecting Online Payments, on February 26, 2026.

resolved Feb 26, 2026, 10:01 AM UTC

The identified issue has been fixed. There was an issue with some SumUp services. Our engineering team applied a fix that resolves the issue. You can find up-to-date information here on our status page "status page": https://status.sumup.com.

Started
Feb 26, 2026, 05:53 AM UTC
Resolved
Feb 26, 2026, 10:01 AM UTC
Duration
4h 8m
Detected by Pingoru
Feb 26, 2026, 05:53 AM UTC

Affected components

Online Payments

Update timeline

  1. investigating Feb 26, 2026, 05:53 AM UTC

    An issue has been identified, we’re looking into it There’s currently an issue with some SumUp services. Our engineering team is working to fix it right now. You can find up-to-date information here on our status page "status page": https://status.sumup.com.

  2. resolved Feb 26, 2026, 10:01 AM UTC

    The identified issue has been fixed. There was an issue with some SumUp services. Our engineering team applied a fix that resolves the issue. You can find up-to-date information here on our status page "status page": https://status.sumup.com.

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