Resolved after 6 minutes, affecting Card Readers: Solo, on July 3, 2026.
We no longer see indicators of degraded performance affecting CloudAPI and continue to monitor service stability.
Affected components
Update timeline
- investigating Jul 03, 2026, 03:45 PM UTC
We’re investigating reports of degraded performance affecting Solo CloudAPI.
- investigating Jul 03, 2026, 03:47 PM UTC
An issue has been identified, we’re looking into it There’s currently an issue with some SumUp services. Our engineering team is working to fix it right now. You can find up-to-date information here on our status page "status page": https://status.sumup.com.
- investigating Jul 03, 2026, 03:47 PM UTC
Cloud API (Solo card reader integration) is failing with error (500) responses.
- monitoring Jul 03, 2026, 03:50 PM UTC
We no longer see indicators of degraded performance affecting CloudAPI and continue to monitor service stability.
- resolved Jul 03, 2026, 03:51 PM UTC
We no longer see indicators of degraded performance affecting CloudAPI and continue to monitor service stability.
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