SumUp incident

[Europe] Expected delay in Business Account outbound and inbound transactions

Resolved after 19 hours 55 minutes, on May 19, 2026.

resolved May 20, 2026, 05:02 AM UTC

The issue has been fixed and we’re confident it’s resolved SumUp services have returned to normal. You can stay up to date on the status of our services anytime here on our status page: https://status.sumup.com.

Started
May 19, 2026, 09:07 AM UTC
Resolved
May 20, 2026, 05:02 AM UTC
Duration
19h 55m
Detected by Pingoru
May 19, 2026, 09:07 AM UTC

Update timeline

  1. identified May 19, 2026, 09:07 AM UTC

    The issue identified, we are working on a fix right now Our engineering team has found the cause of the problem and is working to return our services to normal. You can stay up to date here on our status page: https://status.sumup.com.

  2. resolved May 20, 2026, 05:02 AM UTC

    The issue has been fixed and we’re confident it’s resolved SumUp services have returned to normal. You can stay up to date on the status of our services anytime here on our status page: https://status.sumup.com.

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