SumUp incident
[Europe] Some notifications for Business Account are not delivered
Resolved after 6 days 22 hours, on May 12, 2026.
The issue has been fixed and we’re confident it’s resolved SumUp services have returned to normal. You can stay up to date on the status of our services anytime here on our status page: https://status.sumup.com.
Update timeline
- investigating May 12, 2026, 04:37 PM UTC
An issue has been identified, we’re looking into it There’s currently an issue with some SumUp services. Our engineering team is working to fix it right now. You can find up-to-date information here on our status page: https://status.sumup.com.
- monitoring May 19, 2026, 09:11 AM UTC
Applied a fix for the problem, we’re monitoring the situation SumUp services have returned to normal. Our engineering team will monitor the situation to make sure the issue is solved. We’ll post current information here on our status page: https://status.sumup.com.
- resolved May 19, 2026, 02:45 PM UTC
The issue has been fixed and we’re confident it’s resolved SumUp services have returned to normal. You can stay up to date on the status of our services anytime here on our status page: https://status.sumup.com.
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