Sumsub incident

AML verifications disruption

Resolved after 11 minutes, on December 11, 2025.

resolved Dec 11, 2025, 10:27 AM UTC

Our external service provider for AML verifications experienced technical issues, which caused some verifications to take longer than usual. Affected period: 10:04 - 10:11 UTC The issue has now been resolved, and services are operating normally.

Started
Dec 11, 2025, 10:00 AM UTC
Resolved
Dec 11, 2025, 10:11 AM UTC
Duration
11m
Detected by Pingoru
Dec 11, 2025, 10:00 AM UTC

Update timeline

  1. resolved Dec 11, 2025, 10:27 AM UTC

    Our external service provider for AML verifications experienced technical issues, which caused some verifications to take longer than usual. Affected period: 10:04 - 10:11 UTC The issue has now been resolved, and services are operating normally.

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