Sumsub incident

CloudFlare DNS issue

Resolved after 13 minutes, on May 20, 2026.

resolved May 20, 2026, 04:27 PM UTC

Between 15:00 and 15:13 UTC, we experienced a brief service disruption caused by a Cloudflare DNS timeout. During this period, a small amount of requests failed with 5XX errors. The issue has been resolved, and services are operating normally. We apologize for the inconvenience and appreciate your patience.

Started
May 20, 2026, 03:00 PM UTC
Resolved
May 20, 2026, 03:13 PM UTC
Duration
13m
Detected by Pingoru
May 20, 2026, 03:00 PM UTC

Update timeline

  1. resolved May 20, 2026, 04:27 PM UTC

    Between 15:00 and 15:13 UTC, we experienced a brief service disruption caused by a Cloudflare DNS timeout. During this period, a small amount of requests failed with 5XX errors. The issue has been resolved, and services are operating normally. We apologize for the inconvenience and appreciate your patience.

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