Resolved after 9 minutes, on March 13, 2025.
We are happy to confirm the Dashboard appearance is back to normal. Should you still experience any issues with the Dashboard visual representation or have any additional questions, do not hesitate to contact Sumsub Support!
Update timeline
- investigating Mar 13, 2025, 05:22 PM UTC
Some of our clients have reported visual issues with our Dashboard (cockpit.sumsub.com). Dashboard page might look incompletely loaded, containing artifacts and glitches. Issue affects only visual dashboard appearance. There's no impact on verification process or service otherwise. Our technical teams are investigating the problem and will provide an update as soon as possible. We apologize for the inconvenience!
- resolved Mar 13, 2025, 05:31 PM UTC
We are happy to confirm the Dashboard appearance is back to normal. Should you still experience any issues with the Dashboard visual representation or have any additional questions, do not hesitate to contact Sumsub Support!
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