Sucuri incident

Degraded Performance on WAF Cluster 3

Resolved after 2 hours 49 minutes, affecting North America West and North America Central and 1 more, on September 3, 2026.

monitoring Sep 03, 2026, 10:40 PM UTC

The degraded performance is over and we are monitoring the results.

Started
Sep 03, 2026, 10:04 PM UTC
Resolved
Sep 04, 2026, 12:53 AM UTC
Duration
2h 49m
Detected by Pingoru
Sep 03, 2026, 10:04 PM UTC

Affected components

North America WestNorth America CentralNorth America EastNorth America South East

Update timeline

  1. investigating Sep 03, 2026, 10:04 PM UTC

    We are currently experiencing degraded performance in WAF Cluster 3. Our team has identified network instability affecting traffic routed through this location, which may result in intermittent connectivity issues, increased latency, or temporary unavailability for some customers. We are actively investigating the issue and working to restore full stability as quickly as possible. Updates will be provided as more information becomes available.

  2. investigating Sep 03, 2026, 10:11 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Sep 03, 2026, 10:40 PM UTC

    The degraded performance is over and we are monitoring the results.

  4. resolved Sep 04, 2026, 12:53 AM UTC

    This incident has been resolved.

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