Substack incident

Service degraded due to a provider.

Resolved after 1 hour 36 minutes, affecting Substack publications and Writer dashboards and 1 more, on April 22, 2026.

monitoring Apr 22, 2026, 07:45 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Apr 22, 2026, 07:12 PM UTC
Resolved
Apr 22, 2026, 08:48 PM UTC
Duration
1h 36m
Detected by Pingoru
Apr 22, 2026, 07:12 PM UTC

Affected components

Substack publicationsWriter dashboardsEmail deliverySubscription invoice processingSubstack.comPush NotificationsCustom domains

Update timeline

  1. investigating Apr 22, 2026, 07:12 PM UTC

    We are experiencing an issue with a provider.

  2. identified Apr 22, 2026, 07:36 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 22, 2026, 07:45 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 22, 2026, 08:48 PM UTC

    This incident has been resolved.

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