Resolved after 28 minutes, affecting Substack publications and Writer dashboards and 1 more, on December 13, 2024.
Substack services are fully available. We are continuing to monitor.
Affected components
Substack publicationsWriter dashboardsEmail deliverySubscription invoice processingSubstack.comPush NotificationsCustom domains
Update timeline
- monitoring Dec 13, 2024, 04:21 PM UTC
We are experiencing an outage, but we are recovering.
- identified Dec 13, 2024, 04:25 PM UTC
We are currently experiencing an elevated error rate to Substack web sites and through our mobile application, but are seeing recovery. We are continuing to work toward mitigation.
- monitoring Dec 13, 2024, 04:28 PM UTC
Substack services are fully available. We are continuing to monitor.
- resolved Dec 13, 2024, 04:50 PM UTC
This incident has been resolved.
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