Substack incident

Increased latency and errors

Major Vendor's status page →

Resolved after 52 minutes, affecting Substack publications and Writer dashboards and 1 more, on January 21, 2025.

monitoring Jan 22, 2025, 12:20 AM UTC

Substack websites and applications are fully operational and our team is monitoring.

Started
Jan 21, 2025, 11:44 PM UTC
Resolved
Jan 22, 2025, 12:36 AM UTC
Duration
52m
Detected by Pingoru
Jan 21, 2025, 11:44 PM UTC

Affected components

Substack publicationsWriter dashboardsSubstack.comCustom domains

Update timeline

  1. investigating Jan 21, 2025, 11:44 PM UTC

    We are investigating reports of increased latency and errors for Substack.com, publication websites, and the Substack app.

  2. investigating Jan 21, 2025, 11:48 PM UTC

    We are continuing to investigate reports of increased latency and errors for all Substack websites and applications.

  3. identified Jan 22, 2025, 12:12 AM UTC

    We have identified the issue and are beginning to see recovery across all Substack websites and applications.

  4. monitoring Jan 22, 2025, 12:20 AM UTC

    Substack websites and applications are fully operational and our team is monitoring.

  5. resolved Jan 22, 2025, 12:36 AM UTC

    This incident has been resolved.

Your product runs on more than Substack

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Cloudflare Amazon Web Services Twilio Stripe Slack Okta Figma GitHub Datadog Vercel OpenAI Google Cloud
Add your stack →