Resolved after 3 hours 9 minutes, affecting Subsplash App Dashboard, on December 13, 2024.
A fix has been implemented and we are monitoring the results.
Affected components
Subsplash App Dashboard
Update timeline
- investigating Dec 13, 2024, 07:58 PM UTC
We are currently investigating an issue where some Messaging users do not see Groups in the Subsplash Dashboard; however, they are still visible in the Mobile App. Updates will be posted as we identify and resolve this issue.
- monitoring Dec 13, 2024, 07:59 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 13, 2024, 09:25 PM UTC
This incident has been resolved.
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