Stytch incident

Small percentage of SMS requests resulting in 500 errors

Minor

Resolved after 57 minutes, affecting Message deliverability, on September 1, 2026.

investigating Sep 01, 2026, 04:30 PM UTC

A small percentage of SMS requests are currently resulting in 500 / internal\_server\_errors due to an upstream messaging issue.

Started: Sep 01, 2026, 04:30 PM UTC
Resolved: Sep 01, 2026, 05:27 PM UTC
Duration: 57m
Detected by Pingoru: Sep 01, 2026, 04:30 PM UTC

Affected components

Message deliverability

Update timeline

investigating Sep 01, 2026, 04:30 PM UTC

A small percentage of SMS requests are currently resulting in 500 / internal\_server\_errors due to an upstream messaging issue.
resolved Sep 01, 2026, 05:27 PM UTC

This issue has been resolved.

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