Resolved after 34 minutes, affecting Studentnet SmartID - Authentication SSO, on July 23, 2025.
AWS have advised that their issue has been resolved: "Between Wed, 23 Jul 2025 03:11:09 GMT and Wed, 23 Jul 2025 04:20:00 GMT, a subset of EC2 instances were unavailable in the ap-southeast-2 Region. The issue has been resolved and the service is operating normally. "
Affected components
Update timeline
- monitoring Jul 23, 2025, 03:55 AM UTC
AWS have reported "an issue that impacts the availability of some EC2 instances in the ap-southeast-2 Region". This issue may have temporary impact on the responsiveness of some Studentnet services.
- resolved Jul 23, 2025, 04:30 AM UTC
AWS have advised that their issue has been resolved: "Between Wed, 23 Jul 2025 03:11:09 GMT and Wed, 23 Jul 2025 04:20:00 GMT, a subset of EC2 instances were unavailable in the ap-southeast-2 Region. The issue has been resolved and the service is operating normally. "
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