StrongDM incident
StrongDM Slack Integration is experiencing issues currently.
Resolved after 35 minutes, affecting API and API and 1 more, on January 15, 2026.
This issue has been resolved. The cause: The SKU of certain customers was miscalculated by the Slack integration, resulting in affected customers losing functionality. A code change will be pushed out to make fix this issue.
Affected components
Update timeline
- investigating Jan 15, 2026, 06:57 PM UTC
Investigation has started. Updates to follow. At this time the only StrongDM component impacted is our Slack Integration.
- identified Jan 15, 2026, 07:01 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jan 15, 2026, 07:21 PM UTC
We have rolled back to a previous version and the Slack Integration should now be working. If you are still having problems related to our Slack integration please reach out to Support: https://help.strongdm.com/hc/en-us/requests/new We are monitoring the situation.
- resolved Jan 15, 2026, 07:32 PM UTC
This issue has been resolved. The cause: The SKU of certain customers was miscalculated by the Slack integration, resulting in affected customers losing functionality. A code change will be pushed out to make fix this issue.
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