Resolved after 20 hours 46 minutes, affecting Export Service, on November 4, 2025.
The issue that prevented users from exporting emails from Stripo to Mailchimp has been resolved. Mailchimp’s engineering team confirmed recovery on their OAuth service, and exports from Stripo are now functioning normally. We are monitoring the system to ensure stable operation.
Affected components
Update timeline
- investigating Nov 04, 2025, 03:17 PM UTC
Start time: November 4, 2025, 00:00 UTC Affected component: Mailchimp integration (email export) We are currently investigating an issue that prevents users from exporting emails from Stripo to Mailchimp. The problem occurs during the OAuth authorization process — Mailchimp returns an invalid access token. Our team has verified that the integration flow on Stripo’s side is unchanged and working as expected. The issue has been escalated to Mailchimp’s engineering team for resolution. We’ll provide an update as soon as we receive confirmation from Mailchimp or detect recovery.
- investigating Nov 04, 2025, 03:18 PM UTC
We are continuing to investigate this issue.
- monitoring Nov 04, 2025, 08:41 PM UTC
The issue that prevented users from exporting emails from Stripo to Mailchimp has been resolved. Mailchimp’s engineering team confirmed recovery on their OAuth service, and exports from Stripo are now functioning normally. We are monitoring the system to ensure stable operation.
- resolved Nov 04, 2025, 08:47 PM UTC
This incident has been resolved.
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