Resolved after 1 hour 47 minutes, affecting Editor Front-End part, on September 16, 2026.
We are currently experiencing degraded performance in the Stripo Web Editor. Some users may experience long loading times when opening emails, unavailable editor settings and editing functionality, or a “No internet connection” error. For users who already have an email open, changes should continue to be saved via autosave as long as the page is not reloaded. Our team is actively investigating the issue and working to restore normal operation. Start time: Sep 16, 13:25 UTC
Affected components
Update timeline
- investigating Sep 16, 2026, 01:39 PM UTC
We are currently experiencing degraded performance in the Stripo Web Editor. Some users may experience long loading times when opening emails, unavailable editor settings and editing functionality, or a “No internet connection” error. For users who already have an email open, changes should continue to be saved via autosave as long as the page is not reloaded. Our team is actively investigating the issue and working to restore normal operation. Start time: Sep 16, 13:25 UTC
- resolved Sep 16, 2026, 03:12 PM UTC
This incident has been resolved.
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