Stripe incident

Elevated card declines for some users in Mexico

Resolved after 48 minutes, affecting Acquirers and payment methods, on August 29, 2026.

resolved Aug 29, 2026, 07:33 AM UTC

Between 05:15 – 07:06 UTC, we saw elevated declines with some card transactions in Mexico due to an issuing bank being temporarily unavailable. This is now resolved.

Started
Aug 29, 2026, 06:45 AM UTC
Resolved
Aug 29, 2026, 07:33 AM UTC
Duration
48m
Detected by Pingoru
Aug 29, 2026, 06:45 AM UTC

Affected components

Acquirers and payment methods

Update timeline

  1. investigating Aug 29, 2026, 06:45 AM UTC

    As of 05:15 UTC, some card transactions in Mexico are experiencing elevated declines due to an issuing bank being temporarily unavailable. We're in touch with the card network and will post an update as soon as they become available.

  2. resolved Aug 29, 2026, 07:33 AM UTC

    Between 05:15 – 07:06 UTC, we saw elevated declines with some card transactions in Mexico due to an issuing bank being temporarily unavailable. This is now resolved.

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