Stripe incident

Elevated declines on Mastercard

Resolved after 1 hour 31 minutes, affecting Acquirers and payment methods, on August 15, 2026.

resolved Aug 15, 2026, 06:21 AM UTC

Between 04:01 and 05:42 UTC, we saw elevated error rates and response times with Mastercard payments. This is now resolved. Our engineering teams will continue to monitor.

Started
Aug 15, 2026, 04:49 AM UTC
Resolved
Aug 15, 2026, 06:21 AM UTC
Duration
1h 31m
Detected by Pingoru
Aug 15, 2026, 04:49 AM UTC

Affected components

Acquirers and payment methods

Update timeline

  1. investigating Aug 15, 2026, 04:49 AM UTC

    We're currently investigating elevated error rates and response times with Mastercard payments. We'll post an update soon.

  2. identified Aug 15, 2026, 05:25 AM UTC

    We're currently seeing elevated error rates and response times with Mastercard payments. We have confirmed the outage is external to the Stripe infrastructure.

  3. monitoring Aug 15, 2026, 06:04 AM UTC

    As of 05:42 UTC, elevated error rates and response times with Mastercard payments have began to recover. Stripe teams will continue to monitor until fully resolved.

  4. resolved Aug 15, 2026, 06:21 AM UTC

    Between 04:01 and 05:42 UTC, we saw elevated error rates and response times with Mastercard payments. This is now resolved. Our engineering teams will continue to monitor.

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