Resolved after 18 hours 48 minutes, affecting Acquirers and payment methods, on May 19, 2026.
Instant payouts in EUR to bank accounts, Pay by Bank payments, and Bank Transfers payments in Europe are now working successfully. There was no impact to other payouts, including instant payouts to debit cards during this time.
Affected components
Update timeline
- investigating May 19, 2026, 11:58 AM UTC
Instant payouts in EUR to bank accounts and Bank Transfers payments are experiencing delays and some might fail due to a broader industry issue affecting SEPA Instant. All other payouts, including instant payouts to debit cards, are unaffected. We're investigating and will provide an update once resolved.
- identified May 19, 2026, 03:14 PM UTC
Instant payouts in EUR to bank accounts and Bank Transfers payments continue to experience delays due broader industry issues affecting SEPA Instant. All other payouts, including instant payouts to debit cards, remain unaffected. We will provide further updates as soon as possible.
- identified May 19, 2026, 09:15 PM UTC
Instant payouts to bank accounts and Bank Transfers payments in Europe continue to experience delays due to broader issues affecting SEPA Instant. This issue is also resulting in elevated errors on Pay by Bank payments beginning at 08:40 UTC. All other payouts, including instant payouts to debit cards, remain unaffected. We are continuing to engage with our upstream partners, and will provide further updates as soon as they are available.
- resolved May 20, 2026, 06:47 AM UTC
Instant payouts in EUR to bank accounts, Pay by Bank payments, and Bank Transfers payments in Europe are now working successfully. There was no impact to other payouts, including instant payouts to debit cards during this time.
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