Stripe incident

SMS delivery issues in the US

Resolved after 2 hours 54 minutes, affecting Stripe core components, on April 18, 2026.

resolved Apr 18, 2026, 06:42 AM UTC

From 01:35 - 05:20 UTC, we saw elevated errors with SMS delivery in the US. This is now resolved.

Started
Apr 18, 2026, 03:48 AM UTC
Resolved
Apr 18, 2026, 06:42 AM UTC
Duration
2h 54m
Detected by Pingoru
Apr 18, 2026, 03:48 AM UTC

Affected components

Stripe core components

Update timeline

  1. investigating Apr 18, 2026, 03:48 AM UTC

    We're currently experiencing SMS delivery issues in the US, affecting 2-Factor authentication for dashboard users as well as the OTP code for Link and Express users. We'll post an update as soon as we have it.

  2. identified Apr 18, 2026, 04:40 AM UTC

    Since 01:35 UTC, we’ve been experiencing US SMS delivery issues affecting 2FA and OTP codes for Dashboard, Link, Issuing, and Express users. Non-SMS 2FA methods (security keys, authenticator apps) still work. We’re actively monitoring and will update when resolved.

  3. resolved Apr 18, 2026, 06:42 AM UTC

    From 01:35 - 05:20 UTC, we saw elevated errors with SMS delivery in the US. This is now resolved.

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