Resolved after 11 hours 4 minutes, affecting Acquirers and payment methods, on September 13, 2026.
The maintenance at Interac has concluded successfully. We’ve observed reduced error rates and improved response times with Interac payments in Canada. The issue is now resolved.
Affected components
Update timeline
- investigating Sep 13, 2026, 04:45 AM UTC
Since 03:46 UTC, we’ve observed elevated error rates and increased response times with Interac payments, affecting in-person transactions in Canada. We have reached out to Interac and will share updates as soon as they are available.
- monitoring Sep 13, 2026, 05:17 AM UTC
We have observed recovery since 04:50 UTC but have been advised by Interac that ongoing maintenance will occur until 15:00 UTC. During this period, there may be intermittent errors and increased response times with Interac payments. We are monitoring closely and will share updates as soon as they are available.
- resolved Sep 13, 2026, 03:49 PM UTC
The maintenance at Interac has concluded successfully. We’ve observed reduced error rates and improved response times with Interac payments in Canada. The issue is now resolved.
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