Resolved after 38 minutes, affecting Stripe core components, on September 20, 2026.
The partner issue affecting our support systems has been resolved. Stripe's live support channels have been restored and are operating normally. This issue has been resolved.
Affected components
Update timeline
- investigating Sep 20, 2026, 07:31 AM UTC
We're currently investigating issues with our support systems due to an upstream partner issue, starting 07:10 UTC. We've currently disabled live support channels and are monitoring the affected service provider. We will provide further updates once we have observed recovery.
- resolved Sep 20, 2026, 08:10 AM UTC
The partner issue affecting our support systems has been resolved. Stripe's live support channels have been restored and are operating normally. This issue has been resolved.
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