Stripe incident

API call success rate drop

Resolved after 2 hours 14 minutes, affecting Stripe API and Stripe core components, on September 22, 2026.

resolved Sep 22, 2026, 10:47 PM UTC

From 19:13 to 22:19 UTC, we saw elevated error rates and response times with the API. This is now resolved.

Started
Sep 22, 2026, 08:32 PM UTC
Resolved
Sep 22, 2026, 10:47 PM UTC
Duration
2h 14m
Detected by Pingoru
Sep 22, 2026, 08:32 PM UTC

Affected components

Stripe APIStripe core components

Update timeline

  1. identified Sep 22, 2026, 08:32 PM UTC

    We're currently investigating an issue affecting API accounts and capability call success rates. We've identified the root cause and are working on a mitigation. We will post further updates as we have more information.

  2. monitoring Sep 22, 2026, 09:27 PM UTC

    API error rates are recovering as part of our mitigations. We're continuing to monitor until the issue is fully resolved. We will provide further updates once we have observed sustained recovery.

  3. resolved Sep 22, 2026, 10:47 PM UTC

    From 19:13 to 22:19 UTC, we saw elevated error rates and response times with the API. This is now resolved.

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