Street Context incident

Delay with Insights Data

Resolved after 7 hours 5 minutes, affecting Platform and Data Streaming, on April 30, 2026.

monitoring Apr 30, 2026, 05:53 PM UTC

We have completed implementing the fix. Services are now working as intended. We will continue to monitor for the rest of the day before considering the issue resolved.

Started
Apr 30, 2026, 02:46 PM UTC
Resolved
Apr 30, 2026, 09:51 PM UTC
Duration
7h 5m
Detected by Pingoru
Apr 30, 2026, 02:46 PM UTC

Affected components

PlatformData Streaming

Update timeline

  1. investigating Apr 30, 2026, 02:46 PM UTC

    We have observed a delay in some data posting to users' Insights pages. We are currently investigating. Please note that email delivery is not affected.

  2. investigating Apr 30, 2026, 02:49 PM UTC

    We are continuing to investigate this issue.

  3. investigating Apr 30, 2026, 03:01 PM UTC

    We are continuing to investigate this issue.

  4. identified Apr 30, 2026, 03:11 PM UTC

    Root cause has been identified. We are currently working on a fix.

  5. monitoring Apr 30, 2026, 05:53 PM UTC

    We have completed implementing the fix. Services are now working as intended. We will continue to monitor for the rest of the day before considering the issue resolved.

  6. resolved Apr 30, 2026, 09:51 PM UTC

    This incident has been resolved.

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