Storj incident

Issue with edge services' outage in Europe

Resolved after 1 hour 57 minutes, affecting EU1 - Linksharing and EU1 - Gateway, on November 5, 2024.

resolved Nov 05, 2024, 11:37 AM UTC

The issue with edge services' outage in the Europe region has been resolved for all affected users. We thank you for your patience while we worked on resolving the issue.

Started
Nov 05, 2024, 09:40 AM UTC
Resolved
Nov 05, 2024, 11:37 AM UTC
Duration
1h 57m
Detected by Pingoru
Nov 05, 2024, 09:40 AM UTC

Affected components

EU1 - LinksharingEU1 - Gateway

Update timeline

  1. investigating Nov 05, 2024, 09:40 AM UTC

    We are experiencing an issue with edge services' outage in the Europe region. Our engineering team is actively investigating. We apologize to all who are affected by the disruption.

  2. monitoring Nov 05, 2024, 09:58 AM UTC

    The emergency team has implemented a mitigation in which all users from the Europe region will be rerouted to North America. We are actively investigating bringing back Europe and apologize to all who are affected by the disruption.

  3. resolved Nov 05, 2024, 11:37 AM UTC

    The issue with edge services' outage in the Europe region has been resolved for all affected users. We thank you for your patience while we worked on resolving the issue.

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