Resolved after 3 hours 13 minutes, affecting EU1 - API and EU1 - Gateway, on December 19, 2024.
A fix has been implemented and we are monitoring the results.
Affected components
EU1 - APIEU1 - Gateway
Update timeline
- investigating Dec 19, 2024, 02:48 AM UTC
We are currently investigating this issue.
- investigating Dec 19, 2024, 02:55 AM UTC
Investigating increased error rates.
- identified Dec 19, 2024, 04:08 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Dec 19, 2024, 05:23 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 19, 2024, 06:01 AM UTC
This incident has been resolved.
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