Stigg incident

Delayed processing of billing provider events

Resolved after 3 hours 40 minutes, affecting API, on September 11, 2026.

investigating Sep 11, 2026, 09:38 AM UTC

Billing events are not being processed. Some subscription updates and checkout attempts may fail.

Started
Sep 11, 2026, 09:38 AM UTC
Resolved
Sep 11, 2026, 01:18 PM UTC
Duration
3h 40m
Detected by Pingoru
Sep 11, 2026, 09:38 AM UTC

Affected components

API

Update timeline

  1. investigating Sep 11, 2026, 09:38 AM UTC

    Billing events are not being processed. Some subscription updates and checkout attempts may fail.

  2. resolved Sep 11, 2026, 01:18 PM UTC

    Issue has been resolved. The system is now fully operational.

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