Stensul incident

Some users are not able to access the platform

Resolved after 39 minutes, affecting Web UI, on January 30, 2025.

monitoring Jan 30, 2025, 06:02 PM UTC

A fix has been implemented and we are monitoring the results.

Affected components

Web UI

investigating Jan 30, 2025, 05:41 PM UTC

Some users are getting a 403 error when accessing the platform.
identified Jan 30, 2025, 05:42 PM UTC

The issue has been identified and a fix is being implemented.
monitoring Jan 30, 2025, 06:02 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Jan 30, 2025, 06:20 PM UTC

This incident has been resolved.

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