StatusGator incident
Decreased deliverability to Microsoft-hosted emails
Resolved after 4 hours 20 minutes, affecting Email, on April 3, 2025.
We have migrated email sending to our backup provider and deliverability rates to Microsoft have recovered. Emails sent over the last 12 hours should eventually be delivered. We apologize for the inconvenience and will continue to monitor.
Affected components
Update timeline
- investigating Apr 03, 2025, 02:13 PM UTC
We've detected a decrease in deliverability rates to Microsoft-hosted email accounts in the last 12 hours with a higher percentage than normal showing as "Deferred". We're currently investigating the cause and will update the incident when we know more.
- resolved Apr 03, 2025, 06:34 PM UTC
We have migrated email sending to our backup provider and deliverability rates to Microsoft have recovered. Emails sent over the last 12 hours should eventually be delivered. We apologize for the inconvenience and will continue to monitor.
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