StatusCake incident

Degraded service in the Stockholm region

Resolved after 2 hours 28 minutes, affecting Uptime, on November 1, 2024.

resolved Nov 01, 2024, 03:59 PM UTC

The issue with the hosting provider has been resolved and the Stockholm region is now operational.

Started
Nov 01, 2024, 01:30 PM UTC
Resolved
Nov 01, 2024, 03:59 PM UTC
Duration
2h 28m
Detected by Pingoru
Nov 01, 2024, 01:30 PM UTC

Affected components

Uptime

Update timeline

  1. identified Nov 01, 2024, 01:30 PM UTC

    The issue has been identified with one of our hosting providers and we're currently working with them to resolve the issue.

  2. identified Nov 01, 2024, 01:31 PM UTC

    Our monitoring location in Stockholm, Sweden (IP: 13.48.238.157) is currently unavailable due to an external block on our outbound connections. As a result, any uptime tests previously assigned to this location will temporarily be run from alternative locations outside of Sweden. We apologise for any inconvenience this may cause to customers relying on Swedish-based monitoring. Our team is actively working to resolve this issue, and we appreciate your understanding and patience during this time. Further updates will be provided as they become available.

  3. resolved Nov 01, 2024, 03:59 PM UTC

    The issue with the hosting provider has been resolved and the Stockholm region is now operational.

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