Resolved after 1 day 21 hours, affecting Main Website and API and 1 more, on November 12, 2024.
We've identified and remediated the issue and are monitoring the infrastructure
Affected components
Update timeline
- investigating Nov 12, 2024, 09:33 PM UTC
We have received reports from users that some Uptime type tests are failing to run, we are currently investigating this on our side.
- investigating Nov 12, 2024, 09:38 PM UTC
We expect some short app outages as we attempt to apply possible fixes, it may not be possible to access the app for 1-2 minutes while these fixes are applied.
- investigating Nov 12, 2024, 10:12 PM UTC
We are continuing to investigate the issue, users will now see some periods where it is not possible to access the app. We will keep these as short of possible while we seek a fix.
- investigating Nov 13, 2024, 01:14 AM UTC
We apologise for the continued disruption, we continue to investigate this and hope for a resolution shortly.
- monitoring Nov 13, 2024, 05:02 AM UTC
We've identified and remediated the issue and are monitoring the infrastructure
- resolved Nov 14, 2024, 06:59 PM UTC
This incident has been resolved.
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