Resolved after 1 day 11 hours, affecting API Boleto and API Boleto Payment and 1 more, on May 17, 2025.
There is an instability in our settlement bank. The resolution status for yesterday’s boleto cancellations, boleto payments, tax payments and utility payments is delayed.
Affected components
API BoletoAPI Boleto PaymentAPI Utility & Tax Payment
Update timeline
- identified May 17, 2025, 03:00 PM UTC
There is an instability in our settlement bank. The resolution status for yesterday’s boleto cancellations, boleto payments, tax payments and utility payments is delayed.
- resolved May 19, 2025, 02:54 AM UTC
This incident has been resolved. All statuses have been updated.
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