Resolved after 8 days 23 hours, affecting API Corporate Card, on May 12, 2025.
We’ve been monitoring the systems since the issue was resolved, and everything has remained normal.
Affected components
API Corporate Card
Update timeline
- investigating May 12, 2025, 06:32 PM UTC
Since May 8th, there has been an incident affecting communication with Mastercard, causing purchase confirmations and reversals to remain pending until communication is reestablished.
- identified May 14, 2025, 07:08 PM UTC
Mastercard's support team worked on the issue on their side and our connection was reestablished.
- monitoring May 14, 2025, 07:32 PM UTC
The fix was made by mastercard, now we are monitoring our systems
- resolved May 21, 2025, 06:04 PM UTC
We’ve been monitoring the systems since the issue was resolved, and everything has remained normal.
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