Stark Bank incident

Instability in Pix cash out

Resolved after 5 hours 3 minutes, affecting API Transfer and API Invoice and 1 more, on May 30, 2025.

investigating May 30, 2025, 10:40 PM UTC

We are continuing to investigate this issue. There is an instability in processing cash out and now cash in Pix operations.

Started: May 30, 2025, 08:00 PM UTC
Resolved: May 31, 2025, 01:04 AM UTC
Duration: 5h 3m
Detected by Pingoru: May 30, 2025, 08:00 PM UTC

Affected components

API TransferAPI InvoiceAPI DepositAPI Brcode Payment

Update timeline

investigating May 30, 2025, 09:36 PM UTC

There is an instability in processing cash out Pix operations.
investigating May 30, 2025, 10:40 PM UTC

We are continuing to investigate this issue. There is an instability in processing cash out and now cash in Pix operations.
resolved May 31, 2025, 01:04 AM UTC

This incident has been resolved.

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