Stan incident
We've identified the root cause of the email outage through AWS. Product deliveries are fully active, however email flows remain delayed. We appreciate your patience!
Resolved after 22 hours 37 minutes, affecting Admin (Web) and Community (Web) and 1 more, on November 28, 2024.
Email Flows and Broadcasts have officially been fully restored! Emails that were affected by the delay will be sent out ASAP. We appreciate your patience while we resolved this issue!
Affected components
Update timeline
- identified Nov 28, 2024, 02:39 AM UTC
We’re currently experiencing an outage with system emails. Our team is investigating and will send an update as soon as we have more details.
- identified Nov 28, 2024, 02:40 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Nov 28, 2024, 04:38 AM UTC
We've identified the root cause of the email outage. Product deliveries are fully active, however email flows will be delayed until tomorrow. We appreciate your patience!
- resolved Nov 29, 2024, 01:16 AM UTC
Email Flows and Broadcasts have officially been fully restored! Emails that were affected by the delay will be sent out ASAP. We appreciate your patience while we resolved this issue!
Your product runs on more than Stan
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services