Stamps.com incident

E-Mails Not Being Sent

Resolved after 14 hours 12 minutes, affecting Stamps.com Online (Printing Postage Using a Web Browser) and Stamps.com Software (Printing Postage Using our Windows Application), on April 23, 2025.

investigating Apr 23, 2025, 10:06 PM UTC

We are aware of an issue impacting the ability to receive emails from Stamps.com, including authentication codes. This is due to an outage by our third-party email provider. We are monitoring the outage and will provide an update as soon as one is available.

Started
Apr 23, 2025, 10:06 PM UTC
Resolved
Apr 24, 2025, 12:19 PM UTC
Duration
14h 12m
Detected by Pingoru
Apr 23, 2025, 10:06 PM UTC

Affected components

Stamps.com Online (Printing Postage Using a Web Browser)Stamps.com Software (Printing Postage Using our Windows Application)

Update timeline

  1. investigating Apr 23, 2025, 10:06 PM UTC

    We are aware of an issue impacting the ability to receive emails from Stamps.com, including authentication codes. This is due to an outage by our third-party email provider. We are monitoring the outage and will provide an update as soon as one is available.

  2. resolved Apr 24, 2025, 12:19 PM UTC

    This incident has been resolved.

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