Resolved after 1 hour 26 minutes, on May 8, 2025.
Systems have now recovered, and analytics data has been restored. The incident is resolved.
Update timeline
- investigating May 08, 2025, 12:40 PM UTC
Our monitoring has detected an issue resulting in some Funnelback analytics data being unavailable. Our engineers are investigating the issue and updates will be made regularly to this status page.
- identified May 08, 2025, 12:56 PM UTC
We have identified the issue and can confirm that it only affects UK customers. We are implementing a rollback to restore analytics services.
- identified May 08, 2025, 01:32 PM UTC
We are continuing to investigate the issue and are actively working on a fix.
- monitoring May 08, 2025, 01:56 PM UTC
The fix has been implemented and analytics services have been successfully restored. We are currently monitoring the system to ensure continued stability and performance.
- resolved May 08, 2025, 02:07 PM UTC
Systems have now recovered, and analytics data has been restored. The incident is resolved.
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